A few weeks ago, Apple launched its new iPhone 14 range, which notably has (thanks to iOS 16) a new mode called “Accident detection“. The latter is designed to automatically detect serious car accidents, including frontal, side or rear collisions, as well as rollovers. If needed, iPhone automatically calls emergency services after a 20-second delay. A feature that can be very useful, but which currently suffers from a rather annoying bug…
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A serious problem with the “Crash Detection” mode of the iPhone
Indeed, this new collision detection (called “Crash Detection“), which is also found in the Apple Watch Series 8 and Apple Watch Ultra, is proving to be particularly sensitive. Also, in the United States, several Apple devices called the emergency services by mistake, their owners not being victims of any accident, but quietly installed in an amusement park.
Since the iPhone 14 went on sale, the 911 dispatch center near Kings Island amusement park has received at least six phones calls saying:
“The owner of this iPhone was in a severe car crash…”
Except, the owner was just on a roller coaster.
🆕 by me: https://t.co/hp1fHZBIf6 pic.twitter.com/i0lZPoWzGz
—Joanna Stern (@JoannaStern) October 9, 2022
the wall street journal reports that a little less than a dozen iPhones have already called the emergency services from an amusement park, while being in the pocket of their respective owners. The violence of certain attractions would thus tend to trigger the mode “Crash Detection” of the iPhone, sometimes even calling the emergency services for no reason.
Remember that taking your smartphone to an attraction is not really a good idea, as it is likely to slip out of your pocket, but now the risk of making a fake emergency call seems to be one more reason to leave the iPhone 14 (and any other smartphone) behind you before getting on a roller coaster or even a bumper car type attraction.
Note that activating Airplane mode avoids this kind of inconvenience, the mode “Crash Detection” being dependent on a cellular or WiFi connection. It remains to be seen now if Apple will manage to correct this “bug” who would tend to call a little too quickly, on the side of the United States, the American emergency service 911.
Apple specifies that on supported iPhone and Apple Watch models, accident detection is enabled by default, and requires user intervention to disable, on both iPhone and iPad. Apple Watch.