This is the end of an institution highly valued by many SMEs. Amazon has just announced the closure of Fabric.com, an online fabric store that supplied hundreds of businesses and artisans. Acquired by Amazon in 2008, it continued to enjoy great success even if this obviously did not satisfy the Tech giant.
Amazon assumes its choice
In a statement written by a spokesperson, Amazon explained its decision: As part of our regular business planning, we are continually evaluating the progress and potential of our offerings and have made the decision to close Fabric.com. We are focused on supporting our employees during this transition “.
On the platform’s website, a message is also intended to warn customers who may be surprised by the sudden cessation of service:
Starting October 20, 2022, we will no longer sell products on fabric.com. Thank you so much for supporting our business over the years. We appreciate the role we’ve played in bringing your creations to life, and we wish you the best in continuing to make this world a better place through your handmade creations! Amazon.com continues to carry over a million fabrics and sewing supplies, and we encourage you to explore the Amazon Fabric Store to meet your creative needs.
Why was Fabric.com shut down by Amazon? According The Verge, customers have been complaining for a few years about some problems. For example, delays in payment have been noted at the level of fabric companies. Likewise, it seems that the Tech giant has not managed this particular market correctly, by not necessarily appointing the right people to run the service.
It is in any case the end of a beautiful story on the side of Fabric.com. Launched in 1993 in the US state of Georgia, it was first called Phoenix Textiles Group. It first operated as a wholesale distributor of fabrics for several years, our colleagues fromABC.
The company then understood the interest it could derive from e-commerce and launched its own website in order to sell its products directly to consumers. The adventure continued for many years, but it finally came to an end this week. Everything seems to have been done in a hurry, since the employees were only notified on Monday, and the sellers, on Wednesday, the day before the site was shut down.